Privacy Policy

This Privacy Policy explains how Klicky SRL, headquartered in Șos. Mihai Bravu no. 540-562, Impact Center complex, sector 3, Bucharest, collects, uses, and protects the personal data of its users. The company can be contacted at 0770 788 160 or through e-mail the klickytechnology@gmail.com.

1. THE CONFIDENTIALITY COMMITMENT

Klicky SRL is committed to protecting the privacy and security of users' personal data. We implement technical and organizational measures to prevent unauthorized access, loss, alteration, or unauthorized disclosure of data.

This policy applies to all interactions with our site and the services provided, including visiting the webpage and placing orders.

2. DATA OPERATOR

Klicky SRL this operator is responsible for processing personal data in accordance with applicable legislation.

3. CATEGORIES OF DATA COLLECTED

We collect and process the following types of data:

  • Contact informationName, address, phone number, email address.

  • Billing data: CNP (if necessary), the company's details for legal entities.

  • Technical data: IP address, type of device used, operating system, cookie data.

  • Data regarding online behavior: Visited pages, time spent on site, purchasing preferences.

4. THE LEGAL BASIS OF PROCESSING

We process personal data based on the following legal grounds:

  • Consent – for the use of cookies and marketing communications.

  • Execution of a contract – for processing orders and delivering products.

  • Legal obligations – for billing and accounting reporting.

  • Legitimate interest – for the improvement of services and the security of the platform.

5. PURPOSE OF DATA PROCESSING

We use personal data for the following purposes:

  • Processing and delivery of orders placed on the site.

  • Improving user experience and optimizing the platform.

  • Managing support requests and communication with clients.

  • Sending promotional offers (only with the user's consent).

  • Compliance with legal obligations regarding invoicing and tax reporting.

6. DATA RETENTION PERIOD

We keep personal data for a determined period, depending on the purpose of processing:

  • For orders: minimum 3 years from the completion of the transaction, according to tax legislation.

  • For marketinguntil the user withdraws consent.

  • For user accountsuntil the account is closed.

7. SHARING DATA WITH THIRD PARTIES

The data can be transferred to:

  • Delivery service providers (couriers, carriers).

  • Online payment processing partners.

  • Public authorities, if there are legal obligations.

"We ensure that all partners comply with GDPR regulations and provide adequate levels of data protection."

8. USER RIGHTS

According to GDPR legislation, users have the following rights:

  • Right of access – You can request information about the data held.

  • The right to rectification – You can request the correction of incorrect data.

  • Right to erasure – You have the right to request the deletion of data if it is no longer necessary.

  • The right to restriction – You can limit the use of data under certain conditions.

  • The right to portability – You can request the transfer of data to another operator.

  • Right to opposition – You can refuse the use of data for marketing purposes.

User rights requests can be sent to klickytechnology@gmail.com.

9. DATA SECURITY

"We implement technical and organizational measures to protect data, including encryption, two-factor authentication, and access controls. However, we cannot guarantee the absolute security of data transmissions over the internet."

10. AMENDMENTS TO THE POLICY

This policy may be updated periodically. Updated versions will be published on the website and will take effect immediately.

If you have any questions regarding this Privacy Policy, you can contact us at klickytechnology@gmail.com.